71582: Acronis Cyber Protect Home Office: Restored Operating System Fails to Boot with BSOD "Stop code: BAD_SYSTEM_CONFIG_INFO" when Intel Optane is enabled

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Last update: 09-01-2023


You've performed the entire PC recovery to the same PC. The recovery has been successful.

You're trying to start the computer but it fails with "Stop code: BAD_SYSTEM_CONFIG_INFO".

The validation of the backup used for recovery is successful. 


The Intel Optane memory system acceleration module prevents the system from the correct backup and recovery.


Intel Optane memory must be disabled before moving to another computer. Pick the method of disabling Intel Optane memory that best suits your system.

The proper way to make a back-up is to disable Intel Optane memory, clone the data to another drive and then re-enable Intel Optane memory.