71571: Acronis Cyber Protect Cloud: MySQL databases don't load by attempt to browse backup

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Last update: 23-12-2022

Symptoms

You are facing one of these issues:

  • MySQL DBs don't load by browsing:

 

  • When you try to add MySQL DB to protection plan, an error occurs: "Unable to connect with specified data":

Cause

Issue in the product.

Solution

To resolve the issue, update the agent to the latest build: 31286

 

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