71182: Acronis Cyber Protect 15: Data from mounted folders is not included in a backup

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Last update: 14-03-2023

Symptoms

  1. You have created a backup of a machine that contains a mounted folder.
  2. When browsing the recovery point, you see that the data from the mounted folder is not present in the backup.

Cause

This is an expected behavior. Mounted folders don't include any physical data that is why they can't be backed up.

Solution

If you want to backup the target files/folders of the mounted folders, include them in the backup source.

 

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