71169: Acronis Cyber Protect 15: How to change the default port for Acronis Management Server

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    Last update: 14-09-2022

    Introduction

    You would like to change the default port to access the Management Server installed on a Windows or Linux machine. In this article you will find instructions on how to change the ports on both the Management Server and the Agents.

    Solution

    Management Server

    On the Windows machine where the Acronis Management Server is installed do the following:

    1. Navigate to C:\ProgramData\Acronis\ApiGateway\ and find the file api_gateway.json
    2. Open the file api_gateway.json in text editor and change the port "address" : "0.0.0.0:9877" to the port number that you need
    3. Save changes to the file
    4. Restart all Acronis services on the machine. See Acronis Cyber Protect 15: Windows services and processes

    On the Linux machine where the Acronis Management Server is installed do the following:

    1. Navigate to /var/lib/Acronis/ApiGateway/ and find the file api_gateway.json
    2. Open the file api_gateway.json in text editor and change the port "address" : "0.0.0.0:9877" to the port number that you need
    3. Save changes to the file
    4. Restart all Acronis services on the machine. See Acronis Cyber Protect 15: Linux components, services, and processes

    Agents

    After changing the port number on Acronis Management Server, you need to update configuration of agent machines per instructions below.

    On Windows machines with Acronis Agent agents that use this Acronis Management Server do the following:

    1. Navigate to C:\ProgramData\Acronis\BackupAndRecovery\MMS\and find the file user.config
    2. Open the file user.config in text editor and change the port number in the following line:

      <port>9877</port>

    3. Save changes to the file
    4. Restart all Acronis services on the machine (or restart the machine, if possible).  See Acronis Cyber Protect 15: Windows services and processes

    On Linux machines with Acronis Agent agents that use this Acronis Management Server do the following:

    1. Navigate to /var/lib/Acronis/BackupAndRecovery/MMS/ and find the file user.config
    2. Open the file user.config in text editor and change the port number in the following line:

      <port>9877</port>

    3. Save changes to the file
    4. Restart all Acronis services on the machine. See Acronis Cyber Protect 15: Linux components, services, and processes

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