71117: Acronis Cyber Protect Cloud: How to delete backups with no Agents

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    Last update: 06-10-2022

    Introduction

    In some situations, you may need to a backup but there are no agents available, e.g. they are offline or deleted. This article will explain how you can delete a backup without an agent.

    How to delete backups with no agents

    1. Log in to the management portal.
    2. Click on the tab "Devices"
    3. Choose the device that is offline
    4. Click on Recovery
    5. Click on Download Files
    6. You will be directed to the Web Recovery Console
    7. Choose the desired Machine
    8. A list of backups will be shown, click on the size of the wanted backup
    9. Click on Delete

    Video guide

     

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