In some situations, you may need to a backup but there are no agents available, e.g. they are offline or deleted. This article will explain how you can delete a backup without an agent.
How to delete backups with no agents
- Log in to the management portal.
- Click on the tab "Devices"
- Choose the device that is offline
- Click on Recovery
- Click on Download Files
- You will be directed to the Web Recovery Console
- Choose the desired Machine
- A list of backups will be shown, click on the size of the wanted backup
- Click on Delete