Symptoms
- Your Management Server is running on a Domain Controller
- You log in to Acronis Cyber Protect web console
- You try to add an administrative account and enter the credintials
- The Active directory user or group isn't found and adding it fails with: "AD Search failed: LDAP: failed make search: ldap do: initial bind for user "administrator" failed: LDAP Result Code 49 "Invalid Credentials": 80090308: LdapErr: DSID-0C09042F, comment: AcceptSecurityContext error, data 52e, v2580"
Cause
Issue in the product.
This issue is fixed in Acronis Cyber Protect 15 Update 5. Please update to the latest Build.