70939: Acronis Cyber Protect: Backup fails with the error "The target account name is incorrect"

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Last update: 10-01-2023

Symptoms

  • You are backing up Network files/folders or you are backing up to a Network folder
  • Backup fails with the error "Attempt to access path '_path' failed with OS error 'The target account name is incorrect (0x80070574)'" 

     

Cause

Issue usually caused by Time Desynchronization between agent and the network share.

Solution

  • Make sure there is no time desynchronization between the agent machine and the target/ destination
  • Check if the Agent Machine and share are showing the same time