70846: Acronis Cyber Protect Cloud: Exclusion of network paths is not supported in Protection plan and URL Filtering plan

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Last update: 28-02-2023

Symptoms

You add files or folders located on a network resource to the list of Exclusions in a Protection plan or a URL Filtering plan. 

As a result, the network path is not excluded.

Cause

Limitation of the product: Files/folders located on a network path cannot be added to Exclusions (Trusted List and Blocked List) in a Protection plan and a URL Filtering plan.

Solution

Implementing support is considered for future versions of Acronis Cyber Protect Cloud product.

Please consider using KB 69641 as a workaround.

 

 

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