70681: Acronis Cyber Protect Cloud: Trial tenant doesn’t switch to Production mode after a month

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Last update: 13-12-2022

Symptoms

  • You created a tenant in Trial mode
  • After a month passed and the trial has ended, tenant does not switch to Production automatically

Cause

Issue in the product.

Issue has been resolved in the 22.06 Hotfix. Please initiate an update to the latest agent build.

Workaround

Move tenants to Production manually. More information can be found in the Product Documentation.

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