70619: Acronis Cyber Protect Cloud: Cloud backups fail with “[Archive Server]: storage request timeout” on AU1 DC

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Last update: 28-02-2023

Symptoms

  • The Tenant is located on AU1 DC and the storage is abgw-syd1-acs2.acronis.com
  • Starting from 10th of February 2023, Backups to Cloud fail with “[Archive Server]: storage request timeout”

Cause

Issue on the DC side.

This issue is resolved.

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