70582: Acronis Cyber Protect Cloud: Machine status is "Not protected" although protection plan is applied

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Last update: 08-07-2022


  • You have created a protection plan for a machine with backup module
  • Backups are running successfully but it has a status "Not protected" in Devices tab:


Issue in the product.

The issue was confirmed to be resolved in C22.06 Hotfix, but the symptoms reproduced again.

Acronis Development team is investigating the root cause and working on a fix.

This article will be updated as soon as the issue is fully resolved.