Symptoms

• You have updated macOS to Mac OS 12.3
• The Acronis Cyber Files agent doesn’t start anymore.

Cause

Compatibility issue.

Solution

For end users: click to expand

• Download the new version of the Acronis Cyber Files Mac Client Installer from the Grouplogic Support website 

For administrators of Acronis Cyber: click to expand

1. Follow Supporting different Desktop Client versions as shown in the official documentation
2. Download Mac and Windows Client Installers (version 8.8.0x879) from the Grouplogic Support website