70469: Acronis Cyber Protect Cloud: After selecting the location "Temporary registration: do not enable for any tenants", Disaster Recovery and other services are not available.

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Last update: 23-05-2022

Symptoms

  • You are creating a new customer tenant.
  • You have selected a location with the tag "Temporary registration: DO NOT enable for any tenants" by tenant creation
  • Now, you are unable to use Disaster Recovery or other services

Cause

This is a temporary Acronis storage that is used for internal tests.

Solution

The temporary storage will be hidden from the Management portal. Before that, all data will be migrated to the usual locations.

This article will be updated as soon as the issue is fixed.

 

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