70463: Acronis Cyber Protect: Restore fails with "The system cannot find the path specified" if path contains more than 260 symbols

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Applies to: 

Last update: 06-07-2022

Symptoms

  • You have created a disk/volumes backup or a files/folders backup
  • The archive includes a path with more than 260 symbols
  • You are trying to restore the backup
  • The recovery fails with the error message "Windows error: (0x80070003) The system cannot find the path specified."

 

Cause

Restore fails with "The system cannot find the path specified" for objects that have more than 260 symbols in path.

Issue will be fixed in one of the nearest updates.

Solution

Issue has been resolved in 22.06. Please initiate an update to the latest agent build.

 

See also: 

Downloading files from the cloud storage
Recovering files by using the web interface

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