70409: Acronis Cyber Files Cloud: Files client gets logged out after machine reboot

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Last update: 08-04-2022

Symptoms

  • You are using the Unified agent of Acronis Cyber Files Cloud: build 15.0.29052 or higher
  • Agent gets logged out after restart of the agent machine. Synchronization doesn’t work, and Cyber protection monitor shows the button ‘Sign in’

Cause

Issue in the product.

The issue will be fixed in the nearest client update.

Solution

Sign in to the service after machine reboot.

 

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