70330: Acronis Cyber Protect Cloud: Backup export fails with "Failed to get archive_replication draft from session" or "This action is not available with the current license"

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Applies to: 

Last update: 06-07-2022

Symptoms

Backup validation or backup export fail with the following error:

failed to get archive_replication draft from session: cannot get draft <ID> from session: error getting key miniplan: nil returned

OR

This action is not available with the current license

Cause

Backup validation or export require an Advanced Backup pack. This error appears if there is no Advanced Backup pack on the tenant.

In future versions of the product this behavior will be changed: unavailable options will not be displayed if the tenant does not have the required Advanced pack.

Solution

Enable Advanced Backup pack for the customer. See Cyber Protect and Advanced Packs.

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