70241: Acronis Cyber Protect: applying protection plan fails with "Protection plan conflict detected"

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Last update: 18-11-2022

This article applies to:

  • Acronis Cyber Protect Cloud
  • Acronis Cyber Protect 15 - Cloud Deployment

Symptoms

  1. Previously, you had a protection plan with security policies(such as Acronis antivirus and vulnerability assessment) applied to a device. This plan was later deleted.
  2. Attempt to create and apply a new protection plan with security policies to the same device fails with:

    Protection plan conflict detected

    Alert text is similar to:

    There is a conflict between protection plan ' Plan A', currently applied to device 'Machine A', and protection plan 'Plan B' from dynamic group 'Machine A'. The following plans applied to 'Machine A' will be disabled 'Plan 2'."

Cause

Inconsistency after recent migration on the datacenter.

Solution

This issue was fixed in Acronis Cyber Protect Cloud 22.02.

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