70197: Acronis Cyber Protect Cloud: Login to Cyber Protection console fails with "The Cyber protection console is not available" after C22.01 release

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Last update: 04-05-2022

Symptoms

  • Partner is using URL branding,
  • After C22.01 release, login to Cyber Protection console fails with "The Cyber protection console is not available. Try again later", although there are no ongoing DC incidents
  • Agent registration and other operations fail with:

    {"mobile_app_ios_download_url":["Not a valid URL."]}

Cause

Issue in the product.

Solution

This issue was fixed on all datacenters on Feb 2, 2022.

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