70072: Acronis Cyber Protect 15: Management Server activation fails with "An error occurred during registration" if 2FA is enabled

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Last update: 18-01-2022


  1. Two-factor authentication is enabled in Cloud console.
  2. Attempt to activate management server fails with:

    An error occurred during registration. Please try to register the Management Server again


Two-factor authentication is not yet supported by online management server activation mechanism.

This feature will be implemented in future versions or the product.


There are two possible workarounds in this case:

  • Use offline activation method (Activation through file): please refer to the page Activating management server > To register an offline management server. Offline activation is not affected by two-factor authentication.
  • Disable two-factor authentication in Cloud console.