Symptoms

It is impossible to enable Local backup offering item for a customer if it was not enabled during creation of the tenant.

When you edit the offering items, select Local backup and click Save - nothing happens, changes are not saved. Local backup remains unselected.

The following error may appear:

The selected service does not provide configurable offering items.

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Protect Cloud 22.01.