This article applies to:

• Acronis Cyber Protect 15 Update 3

Symptoms

1. You are trying to allocate licenses to Management Server (AMS) in Cloud console, but they are not getting allocated: nothing happens, no error message is displayed,
2. The target AMS contains expired licenses: Trial quotas or subscriptions.

Cause

Issue in the product.

Solution

Contact Acronis Support with a reference to this article, to have expired licenses removed from Acronis account.