Backup or another activity fails with the following error:
Operation failed due to a temporary issue in the cloud storage.
In Error Details of the error, the following message is being observed:
"ErrorNotFound('No certificate was found for authority with id")
Issue with the certificate on Backup storage side.
If the destination is partner-owned storage deployed in Acronis Cyber Infrastructure (ACI):
1. Check the validity of the backup storage certificate;
2. If the certificate expired, proceed with updating the certificate for backup storage.
In case if issue persists having backup storage certificate with valid expiration date - contact Acronis Support with a reference to this article.
If the destination is Acronis Cloud: collect system information and Cloud certificate from the affected machine and contact Acronis Support with a reference to this article.