69800: Acronis DLP: Google Chrome browser application crashes

Last update: 23-11-2022

Symptoms

After deploying protection plan with Device control enabled, Google Chrome application begins to crash upon start, or whenever clipboard is used within the application. 

The same issue reproduces with Edge browser.

Cause

This is a known compatibility issue with applications implemented using CET technology.

Solution

Add Google Chrome process into Device control Exclusions list as per KB: https://kb.acronis.com/content/68519

More information

More information about compatibility issue with CET technology can be found in the following KB: https://kb.acronis.com/content/69803

 

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