69783: Acronis Cyber Protect: Backup fails with “Storage request timeout” and “Storage is unavailable”

Last update: 07-12-2021

Symptoms

This article applies to Acronis Cyber Protect 15 and Acronis Cyber Protect Cloud users in EU2, EU4, and EU8 data centers.

Backups to the Cloud storage fail on November 19, 2021 with “Storage request timeout”, “Storage is unavailable” and other similar error messages.

Solution

The issue has been fixed. Run the affected backups again.