Symptoms

1. You have done the following:

• Reinstalled Management Server machine before unregistring it from the Cloud Backup Console.
• Clicked on “I don’t have access to the management server” button in the Cloud Backup Console.

2. When you try to register this Management Server again, registration fails with:

Management server blocked

Cause

This Management Server is marked as deprecated and is thus banned.

How to proceed

Please collect the following information and contact Acronis Support for assistance:

1. System information from the affected Management Server;
2. E-mail/login for the account where the error appears;
3. Step-by-step description of the actions that lead to this error