69707: Acronis Cyber Protect 15: Backups of Microsoft 365 resources fail with "Quota is reached" since October 2021

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Last update: 12-11-2021

This article applies to:

  • Acronis Cyber Protect 15 - Cloud deployment

Symptoms

  1. You have set up backup(s) for Microsoft 365 resources (SharePoint, Teams) and they worked correctly;
  2. In October 2021, backups started to fail with :
    The following quota is reached: Number of protected Microsoft 365 SharePoint Online
    OR
    The following quota is reached: Number of protected Microsoft 365 SharePoint Teams
This article applies only in case when backups already in place started failing with this error in October 2021. For other cases see Error "The following quota is reached" when using Cloud Deployment

Cause

Issue in the platform.

Solution

This issue in the platform has been fixed on November 2, 2021.

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