69582: Acronis Cyber Protect Cloud: Errors "Tenant identifier not resolved" sporadically appear in console

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Last update: 14-10-2021

Symptoms

Pop-up error "Tenant identifier not resolved" sporadically appears in Cyber Protection console:

It may be followed by "Internal server error" and "tenants: worker: request timed out"

Cause

Issue in the product.

Solution

A fix for this issue has been deployed on the server side.

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