69359: Acronis Cyber Protect Cloud: How to find Tenant ID

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Last update: 25-10-2022


In some situations, you may need to know Tenant ID, e.g. when moving a tenant to another tenant or setting up custom URL branding.


You can find out the Tenant ID via the management portal:

  1. Log in to the management portal.
  2. On the Clients tab, select the tenant whose ID you need.
  3. On the tenant properties panel, click the ellipsis icon, and then click Show ID:

  4. Tenant ID is shown in the Internal ID field:

Alternatively, when a tenant is selected, Tenant ID can be found in the URL after focused_tenant_uuid=


To find the Group ID


1. Find Tenant ID (APIv2):

  • Log in to the management portal.
  • Tenant ID can be found in the URL after "group_id="


2. Find Group ID (APIv1):

  • Click on the tab Clients


  • take your Group ID from the the URL after "group_id="

If the Group ID is not shown in the URL, proceed to take the following steps on how to find it using the Tenant ID:

  1. in the Management Console  view the group URL, for instance https://eu-cloud.acronis.com/mc/app;group_id=bffba746-bad6-4fd1-bba4-0fc979a71e0d/monitoring/usage;
  2. take the tenant ID and paste it here: https://dc-cloud.acronis.com/api/1/groups/ (DC is the datacenter handle where the affected group is located.), e.g.  https://eu-cloud.acronis.com/api/1/groups/bffba746-bad6-4fd1-bba4-0fc979a71e0d/;
  3. send this GET request and get the output containing the groupID "id": 197546.