69357: Acronis Cyber Protect Home Office: Backup to cloud fails with "Mismatching backup types. Please reconfigure the cloud backup and try again."

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Last update: 08-09-2021

Symptoms

Backup to Acronis Cloud fails with the following error:

Mismatching backup types. Please reconfigure the cloud backup and try again.

Cause

Information about backup type in the script does not match the type of the created backup. Details are under investigation.

Solution

Resolving this issue requires manually modifying the backup scripts. Please contact Acronis Support for assistance, with a reference to this article.

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