You have been using Acronis Cyber Files Cloud Agent on a Mac. After C21.07 update is available and management components are updated, you notice that the desktop client does not start.
Issue in the product.
- Download the new build containing a fix for this issue.
- Locate the downloaded .dmg package and launch it:
- Drag-and-Drop the Cyber Files icon to your Applications folder and select Replace when prompted:
- Launch the Cyber Files client app, enter your login and click Sign in: