69273: Acronis Cyber Protect integration with Plesk/cPanel: Agent installation on AlmaLinux fails with "NotSupportedLinuxDistrError: Unsupported linux distributive "almalinux"

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Applies to: 

Operating Systems: 

Last update: 13-12-2021

Symptoms

  1. You're using cPanel or Plesk integration and attempt to install Agent on AlmaLinux,
  2. Installation fails with:

    NotSupportedLinuxDistrError: Unsupported linux distributive "almalinux"

Cause

cPanel and Plesk don't support agent installation on AlmaLinux.

Solution

Starting from version 1.6.5, Acronis Backup plugin supports the AlmaLinux OS. Please use the latest version.

As a workaround for earlier versions, you can install Agent on the target machine manually: see Installing Cyber Protection agents in Linux

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