68802: Acronis Cyber Protect 15: Tape pools are missing after update to builds 26981 and 27009

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Last update: 07-10-2021

Symptoms

After an update from build 25729 to Update 2 (build 26981, 27009), tape pools disappear from Tape management. Only default tape pools are available (Free, Imported and Unrecognized).

At the same time, tape pools are still visible on the Backup storage tab.

Cause

Issue in the product.

Solution

This issue has been fixed in Update 3 (Build 28035). Please update to the latest build.

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