68765: Acronis Snap Deploy 6: upgrade license is not accepted during installation

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Last update: 02-06-2021

Symptoms

You have upgrade licenses of Acronis Snap Deploy 6.

You start the installation of Acronis Snap Deploy 6 (either a clean install or over the existing Acronis Snap Deploy 5 setup).

On the Add license step, you submit the upgrade licenses.

Licenses are not accepted and Next button is grayed out:

Cause

Issue in the product.

This issue is planned to be fixed in the upcoming product update.

Solution

As a workaround, provide a trial Acronis Snap Deploy 6 license during installation:

Acronis Snap Deploy 6 for PC:
EFYT4ABP-Q629K6DY-FZZEAAM7-H8THYPKC-58MTHR8C-JGWWL2FG-P6E9GWGW-5M5MG7V3

Acronis Snap Deploy 6 for Server:
MAKGD8V2-DU4488H5-LEBSGK6A-YY24QZYT-9JBBQYYL-FN7JE8VK-E37T3CXC-QJA93NBQ

After the product is installed, add your Acronis Snap Deploy 6 Upgrade licenses into the License Server via standard Management Console UI. The Upgrade licenses will be properly consumed during the deployment, as the issue described in this article impacts only the installation sequence. 

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