Symptoms
You want to register or remove an ABGW storage in Acronis Cyber Protect Cloud. You get this error:
User is not allowed to register/unregister storages.
Cause
Partner-owned storage offering item is not enabled.
Solution
Enable Partner-owned backup storage offering item:
- In the Management Portal, navigate to Clients and select the client.
- Click the pencil icon in the section that you want to edit.
- Enable Partner-owned backup storage.
- Save changes.
More information
Double-check that you use the correct credentials for this operation: you need the credentials of a partner account in the cloud or of an organization administrator on the local management server used for initial registration upon initial backup storage provisioning.