This article applies to:
OS X Mavericks 10.9
OS X Yosemite 10.10
OS X El Capitan 10.11
After updating Agent to Build 26822 or later on macOS X 10.9 - 10.11, backups fail with the following error:
Failed to connect to the Agent Core service on this machine
Installation of Agent Build 26822 or later on macOS X 10.9 - 10.11 fails.
Issue in the product.
This issue has been fixed in Acronis Cyber Protect Cloud 21.06 (Build 27147). Please install the latest build.