68693: Acronis Cyber Protect Cloud: Cloud Storage usage values are not updated on US5 DC

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Last update: 18-11-2022


Since the end of April 2021, changes in Cloud storage usage is not updated on US5. Possible symptoms include:

  • Incorrect Cloud storage usage in Account management console,
  • Cloud storage usage in Cyber protection console and Account management console display different values
  • Cloud Storage shows 0 GB usage when there is data in the Cloud


Issue in the product.


This issue has been fixed in Acronis Cyber Protect Cloud 21.05 Hotfix 1.