68188: Acronis True Image: Try&Decide does not work on Intel RAID

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Operating Systems: 

Last update: 20-02-2021

Symptoms

  1. You activate Try&Decide on a computer with Intel RAID (created with Intel Rapid Storage Technology)
  2. Try & Decide starts without errors, but on reboot, the dialog for selecting Continue or Discard does not appear. When you boot into Windows, Try&Decide is not active.

OR

Try &Decide starts without errors. You restart the machine and select Continue in Try&Decide dialog. Instead of booting into Windows, the machine restarts again and returns to Try&Decide dialog with Continue/Discard options,

Cause

Try&Decide was not tested with Intel Rapid Storage and its support is not guaranteed.

Acronis is working on implementing support for Intel Rapid Storage in future versions of the product.

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