Symptoms

1. You have created an off-host data management plan for validation or replication,
2. You have selected several backups in Items to validate/replicate, e.g. 'All backups',
3. The plan validates or replicates only the first backup, further activities fail with an error:

   Task timeout expired

   

Cause

Issue in the product.

Acronis Development team is working on fixing this issue in one of the upcoming product updates.

Workaround

You can avoid the issue using one of the following workarounds:

1. Select only one backup in each off-host data processing task;
2. Increase timeout for off-host data management tasks in C:\Program Files\Acronis\BackupManager\backup_manager.yml
   • Find an appropriate section depending on the type of the task(s) that fails:

   • Task type	Section
     Conversion to a virtual machine	convertToVMTaskConfig:
     Replication	archiveReplicationTaskConfig:
     Backup validation	backupValidationTaskConfig:
     Cleanup	cleanupTaskConfig:

   • Increase timeout value to 7200.
     If necessary, increase timeout value more.

     Example of increased timeout for replication tasks

     

   • Save changes to the file

   • Restart Acronis Service Manager Service in order to apply changes

More information

If the task still fails with the same error message, the timeout value may need to be increased further, depending on the size of the backup archive(s) being processed.