67992: Acronis Cyber Protect 15: Multiple 'Cyber Protection (or Active Protection) service is not responding' alerts after reboot

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Last update: 27-08-2021

Symptoms

You have upgraded from Acronis Backup Advanced 12.5 Update 5 (build 16386) to Acronis Backup Advanced 15 release build (25729).

After each reboot, you get multiple alerts:

Cyber Protection (or Active Protection) service is not responding

Cause

Compatibility issue between component versions.

Solution

The issue has been fixed in Update 1 (build 26172). Please update to the latest build. 

How to download the latest build

How to install the latest build

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