Symptoms

• You have upgraded your system from Acronis Cyber Backup 12.5 to Acronis Cyber Protect 15. 
• After the upgrade, you created new protection plans. When you try to edit a newly created protection plan, there is a spinning loading circle with Reconnecting... message.

  

• If Management Server is installed on Windows: in Event Viewer logs, there is an error about Acronis Management Server Service crash.

Cause

Issue in the product.

Solution

This issue is fixed in Update 1 (Build 26172). Please update to the latest build.