Symptoms
- You have upgraded your system from Acronis Cyber Backup 12.5 to Acronis Cyber Protect 15.
- After the upgrade, you created new protection plans. When you try to edit a newly created protection plan, there is a spinning loading circle with Reconnecting... message.
- If Management Server is installed on Windows: in Event Viewer logs, there is an error about Acronis Management Server Service crash.
Cause
Issue in the product.
Solution
This issue is fixed in Update 1 (Build 26172). Please update to the latest build.