67624: Acronis Cyber Protect, Acronis Cyber Backup: Backup to NAS fails with "The credentials for location are not specified" when the activity is almost complete

Also read in:

use Google Translate

Last update: 25-08-2021


You are backing up data to QNAP NAS.

When the activity is almost complete, it fails with:

The credentials for location are not specified


Outdated NAS firmware.


Update NAS firmware to the latest version.

If the issue reproduces with the latest version of firmware, collect system information from the affected agent machine, details about NAS(model, firmware version) and contact Acronis Support.