Symptoms

You have an Acronis administrator account, but cannot manage Omnivoice users with this account in Omnivoice interface.

Solution

This is by design. That management of users originally created in Acronis should be done on Acronis side.

If you need assistance with managing accounts within Acronis web interface, see:

• Creating a user account
• Disabling and enabling a user account
• Deleting a user account
• Transferring ownership of a user account