67498: Acronis Cyber Protect Cloud Omnivoice integration: Omnivoice user cannot login to Acronis web interface

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Last update: 18-11-2022

Symptoms

You cannot log in to Acronis web interface using your Omnivoice account credentials.

Solution

This is expected. You need to create a user on Acronis side, this user then will be automatically available in the Omnivoice service.

If you need assistance with creating an account, see Creating a user account.