67459: Acronis DeviceLock DLP: How to export DeviceLock Service policy file

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Last update: 01-09-2021

This article provides instructions on how to export DeviceLock Service policy (configuration) into a *.dls file from a computer with DeviceLock Management Console.

The policy file will be useful for troubleshooting various access problems caused by misconfiguration.


To retrieve DeviceLock Service policy (configuration) file from a computer:

  1. Open DeviceLock Management Console.
  2. Right-click DeviceLock Service node -> Connect... -> Another computer.
  3. Specify host name or IP address of the affected computer and click OK.
  4. Right-click DeviceLock Service node and select Save Service Settings... from the context menu.
  5. Choose a location for saving the policy file and click OK.
  6. Send the generated .dls file to DeviceLock DLP support team.