67404: Acronis Cyber Protect 15: "Plans" tab is not available in Standard edition

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Applies to: 

Last update: Fri, 2020-10-23 14:36

Symptoms

Plans tab is not available in Cyber Protect web console after upgrading from Acronis Cyber Backup 12.5

Cause

Centralized plans management is only available in Advanced editions of Acronis Cyber Protect 15.

The following licenses do not include centralized plans management:

  • Acronis Cyber Protect Essentials subscription
  • Acronis Cyber Protect Standard subscription
  • Acronis Cyber Backup 15 Standard (permanent or subscription license)

Set of features available in Advanced and Standard editions was changed between versions. For a more detailed comparison of features available in different versions and editions see Difference between Acronis Cyber Protect 15 and Acronis Cyber Backup 12.5

Plans tab is available if at least 1 Advanced license is added to Licenses. If you want to use centralized plans management please consider purchasing a license for Advanced edition.

More information

If an Advanced license is present in Licenses but Plans tab still does not appear, this issue requires investigation. Contact Acronis Customer Central with a reference to this article.