67377: Acronis True Image 2020 and 2021 (Mac): System does not boot if only one partition was formatted before recovery

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Applies to: 

Operating Systems: 

Last update: 30-04-2021

Symptoms

When recovering your Mac via Acronis rescue media, you have erased the system volume on the target disk by using Disk Utility prior to recovering the system. 

Recovery completes without errors, but the system does not boot after restore.        

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis True Image 2021 Build 35810. Please update to the latest build.

As a workaround for earlier versions, erase the entire disk and format it as APFS before recovering your Mac:

  1. Boot to Acronis rescue media.
  2. Open Disk Utility.
  3. Erase the entire disk and format it as APFS: see this Apple Support article for instructions
  4. Then exit Disk Utility and perform recovery as described in Recovering your Mac

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