67340: Acronis Cyber Protect Cloud: "Windows Defender preferences cannot be controlled because Tamper protection feature is enabled" alert

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Operating Systems: 

Last update: Fri, 2020-10-23 15:51

Symptoms

You have Windows Defender enabled and get this alert:

Windows Defender preferences cannot be controlled because Tamper protection feature is enabled.

Cause

Tamper Protection is a built-in Windows feature that prevents Windows Security and Windows Defender settings from being changed by other programs. As you want to centrally manage Windows Defender with Acronis Cyber Protect Cloud for all organization devices, you first need to disable Tamper protection and set up Windows Defender management through Acronis Cyber Protect Cloud.

Solution

Disable Tamper protection:

  1. In the search box on the taskbar, type Windows Security and then select Windows Security in the list of results.
  2. In Windows Security, select Virus & threat protection and then under Virus & threat protection settings, select Manage settings.
  3. Change the Tamper Protection setting to Off: