6714: Acronis Software: Wireless USB Kit Does Not Work in Acronis Bootable Media

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Operating Systems: 

This has been fixed

This article applies to:

Symptoms

  1. You boot from Acronis Bootable Media;
  2. Your wireless USB mouse and keyboard, which are parts of wireless USB kit, do not work.

Cause

Acronis Bootable Media does not have drivers for the USB kit.

Solution

This has been fixed both for Acronis True Image Home 2010 and Acronis Backup & Recovery 10 and the fix is available in the latest builds of the products. See Installation of the latest update of an Acronis product.

(!) Please make sure you recreate Acronis Bootable Media with the latest build of the product to have the fix available.

More information

This has been fixed. There is no such issue in the current Acronis products.

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