66979: Acronis DeviceLock DLP: Resolving - Various Java-based applications fails to start returning various error messages

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Applies to: 

Last update: 20-01-2021

Description

Various Java-based applications fail to start with one of the following error messages:"The JVM could not be started. The maximum heap size (-Xmx) could be too large or an antivirus or firewall could block the execution.""Unable to create an instance of the Java Virtual MachineLocated at path:path\to\jvm.dll"

Comments

We systematically fix this kind of known issues in new builds of DeviceLock.

Recommendations

1. Upgrade DeviceLock Agents on all affected computers to the latest version.

2. If upgrading is not possible, please contact DeviceLock support for further instructions.