66829: DeviceLock DLP: Resolved - Shadow Log Viewer Contains no Copies of Printed Documents

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Last update: Tue, 2020-11-17 09:54

Description

Shadow Log Viewer contains no copies of printed documents.

Comments

The issue indicates a known problem: shadowing is not working when documents are printed from a number of applications (like MS Office Word 2007, or Google Chrome). A fix for this (improved shadowing mechanisms) is available since DeviceLock 7.0.

Recommendations

Upgrade to the latest version of DeviceLock (at least, to 7.0).